Scam safety · 2 min

Check a bank message without tapping

Use a separate official channel before responding to an unexpected restriction, payment, or verification message.

Why this matters

One small action can remove a common risk.

A convincing logo, sender name, or urgent warning does not prove that a message came from your bank. The safest check begins outside the message.

Try it now

Three clear steps

  1. 01

    Do not tap the link, reply, or call a number included in the message.

  2. 02

    Open the bank's official app, type its known website yourself, or use the number printed on your card.

  3. 03

    Ask whether the claimed restriction, transaction, or request is genuine.