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Check a message
Spotting scams and phishing · Lesson 2 of 5

Inspect the sender

A familiar display name, logo, profile photo, or caller ID can be copied. Check the underlying address, number, account history, and whether the request fits the relationship.

4 min readBeginner friendly · No account required
See it in everyday life

A practical example

A relative's WhatsApp account may be taken over, so a message can come from the real account but still be controlled by someone else.

Do this now

Three useful actions

  1. 01

    Look for an unfamiliar address, changed number, new account, or unusual writing style.

  2. 02

    Do not treat a logo, blue tick, or caller ID as sufficient proof.

  3. 03

    Call the person or organisation using contact details you already trust.